Privacy Policy

Effective Date: January 2024

1. Introduction

Welcome to Euhporia Lake Powell ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from our customers and visitors to our website euphorialakepowell.com (the "Site"), how we use this information, and the steps we take to safeguard it. By using our Site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information from you in various ways, including when you:

Book a charter
Subscribe to our newsletter
Request information
Participate in promotions or surveys
Contact us with inquiries

The personal information we collect may include:

Name
Email address
Phone number
Payment information
Mailing address
Other information relevant to your booking or request

2.2 Non-Personal Information

We may also collect non-personal information about your visit to our Site. This information may include:

Browser type
Operating system
IP address
Pages viewed
Time and date of visits
Referring website addresses

3. Use of Information

3.1 Personal Information

We use the personal information we collect for the following purposes:

To process and manage your bookings
To communicate with you regarding your bookings and provide customer support
To send promotional materials, newsletters, and other communications
To improve our services and customer experience
To comply with legal requirements and prevent fraud

3.2 Non-Personal Information

We use non-personal information to:

Analyze trends and usage of our Site
Administer the Site and improve its performance
Gather demographic information for marketing and promotional purposes

4. SMS and Email Marketing

4.1 Consent

By providing your phone number and email address, you consent to receive SMS and email communications from us. These communications may include:

Booking confirmations and updates
Promotional offers
Newsletters
Customer service responses

4.2 Opt-Out

You may opt out of receiving marketing communications at any time by:

Following the unsubscribe link provided in each email
Replying “STOP” to any SMS message you receive from us
Contacting us directly at [Insert Contact Information]

4.3 Third-Party Services

We may use third-party service providers to send SMS and email communications. These providers are contractually obligated to keep your information confidential and use it only for the purposes of providing these services on our behalf.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email marketing services, and customer service providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure Socket Layer (SSL) encryption
Regular malware scanning
Access controls to personal data
Regular security audits

7. Cookies

Our Site uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.

8. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Thank you for choosing Euphoria Lake Powell. We appreciate your trust in us and are committed to protecting your privacy.